17. September 2021No Comments

Creative and Strategic Leadership in Design Orgs—Super-Senior ICs and the Shadow Strategy Team (3rd in a series on Emerging Shape of Design Orgs), Peter Merholz

This post builds on the Emerging Shape of Design Orgs. As design organizations scale, I’ve worked with a number of design leaders who struggle with all that’s expected of them. Let’s look at the “HR Software” org I drew in the last post. ... Read the full article

8. September 2021No Comments

Principles for Design Principles

In my experience creating a useful set of design principles is really, really hard. I was reminded of this recently when I led the creation of a set of design principles to help define the future experience for Citizens Advice. During this process I was reminded of a few key rules to consider… ... Read the full article

15. August 2021No Comments

The most popular design thinking strategy is BS

The ‘How might we’ design prompt is insidious, and it’s time to bury it. long ReadHarvard Business Review lauds the collaborative prompt “How might we” (HMW) as the “one secret phrase that all top innovators use. ... Read the full article

25. July 2021No Comments

I helped pioneer UX design. What I see today disturbs me

Where did we go wrong? 7 minute ReadWhen user experience design broke out of the research labs and into a full-blown industry 20 years ago, the future looked so bright. ... Read the full article

25. July 2021No Comments

5+ easy AI-powered tools to automate boring tasks in UX/UI projects

My profession as a (UX/UI) designer evolved over time, as did the technologies and tools I use in my practice. It started back in the days with a lot of HTML/CSS, switched to graphic design software like Photoshop, then to Sketch and now with browser-based and collaborative tools like Figma. ... Read the full article

25. July 2021No Comments

The vanishing designer

UX design in the age of standardization. ... Read the full article

6. July 2021No Comments

Measuring psychological safety

At Elsevier, one of our top priorities is to develop an inclusive culture built on trust, collaboration, & purpose. To achieve this, we need an environment where people feel psychologically safe. ... Read the full article

27. August 2020No Comments

AI and the Art of Manipulation

From chapter 8 of “Films from the Future: The Technology and Morality of Sci-Fi Movies. ... Read the full article

16. August 2020No Comments

Why Scrum is killing your product

Why Scrum is killing your productScrum is, as Scrum.org proudly points out, the “de-facto standard for how teams deliver software”. ... Read the full article

13. August 2020No Comments

Do You Care About Privacy as Much as Your Customers Do?

Until recently, there has been little compelling reason for companies to embed privacy considerations deeply into their larger business strategies. While consumers say they care about privacy, few have placed any real value on protecting their data. ... Read the full article

Get in touch,

Thomas Otto is a User Experience Designer in Berlin, Germany. As an experienced designer he is working on digital projects in the fields of user research, interaction design and data strategy.