27. August 2020No Comments

Getting Practical with Trust: A Designer’s Toolkit

Trust disproportionately impacts bottom line business performance. This seems intuitive, but most organizations are failing to design for trust. Instead we have observed manipulative design patterns and misaligned incentive structures. This is a big part of why trust is at an all-time low. ... Read the full article

27. August 2020No Comments

How to Build a ‘Privacy-First’ Startup

In today’s privacy-first world, the stakes have never been higher for handling user data. Increasing GDPR fines, new regulations like the CCPA, and elevating consumer expectations — missing basic privacy controls could kill your business. ... Read the full article

13. August 2020No Comments

Do You Care About Privacy as Much as Your Customers Do?

Until recently, there has been little compelling reason for companies to embed privacy considerations deeply into their larger business strategies. While consumers say they care about privacy, few have placed any real value on protecting their data. ... Read the full article

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Thomas Otto is a User Experience Designer in Berlin, Germany. As an experienced designer he is working on digital projects in the fields of user research, interaction design and data strategy.