28. August 2021No Comments

What is “good design,” anyway? It’s crucial for design orgs to define quality., Peter Merholz

When a design team is small, fewer than 10 people, design quality can be successfully managed informally—reviews, crits, swivel-the-monitor discussions. The Head of Design can reasonably keep tabs on all the work, and, through discussion, drive their team toward higher quality. ... Read the full article

21. July 2020No Comments

High-Performing Teams Need Psychological Safety. Here’s How to Create It

“There’s no team without trust,” says Paul Santagata, Head of Industry at Google. ... Read the full article

23. January 2020No Comments

Goods, Bads, and Dailies: Lessons for Conducting Great Critiques

What do Pixar’s animators and teenage magicians have in common? Surprisingly, they both have developed some interesting critique techniques that we’ve learned a ton from. The teenage magicians are members of the Society of Young Magicians’ Boston Chapter. ... Read the full article

21. December 2019No Comments

How co-design can shape big companies from the inside

This is the transcript of a talk I gave in October 2019 in Bologna for the XIII Summit Italiano di Architettura dell’Informazione, organised by Architecta. ... Read the full article

29. May 2019No Comments

How can a Designer become a Leader?

Disclaimer! What you’re about to read is based on my experience, specifically things that have given me good results. I don’t claim to have it all figured out, there’s still a long way for me to go, regardless of that I thought it could be interesting to share my learnings up until this point. ... Read the full article

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Thomas Otto is a User Experience Designer in Berlin, Germany. As an experienced designer he is working on digital projects in the fields of user research, interaction design and data strategy.